From Media companies using AI chatbots to answer reader questions based on archived articles, with a focus on accuracy and building trust, from Mia Sato inThe Verge1692970952
{When did Smart Answers launch?}
{What is the purpose of Smart Answers?}
{What does Smart Answers do when it doesn't know the answer?}
{How does Smart Answers generate revenue?}
{What assurances did the editors give about Smart Answers?}