From Online shopping fuels growth in consumer returns industry, from David Owen in The New Yorker 1692007200
The early history of retail returnsWhen did retail returns first become common?
The rise of easy online returnsWhat drove the rise in retail returns in the 2000s?
The environmental impact of returnsWhat is the environmental impact of the high volume of retail returns today?
Strategies for handling returnsHow are retailers adapting to handle high return volumes today?
Cultural attitudes toward returnsHow have cultural attitudes toward returns changed?
Read the article:
What Happens to All the Stuff We Return?